Elimane "leman" Diallo

OBJECTIVE

Secure a position in which I can utilize my technical and service-oriented skills developed through my education, training, and diversified professional experiences, while attending AIU (American Intercontinental University) in pursuance of a B.A in visual communications.

Currently working for AGCO the world 3rd largest agro cultural company.
Providing technical support to dealers around the US, Canada, Australia, France, Japan, and Germany.
Support Epsilon software and Solution online. Helping dealer use AGCO propriety software and giving them updates on parts data files.

Assisted End-user on networking issues, such as file sharing and printing. Also provided repairs to hardware, software and ensured security in network environments. Provided education and information to endusers for telecommunications, especially Internet services.

Helpdesk technical support at Bellsouth Internet services call Center through phone Helped end-user install, configure and connect their DSL fast access. Provided support to end-users on home network installation and configuration.

Installed solar systems, a source of power to medical devices in health care Centers, water pomp, churches and private residences.
Serviced and maintained solar equipment and provided training to other Technicians.

• 2003-2005 Candidate, Bachelor of Fine Art A.I.U Atlanta, GA

• Advanced Technology Group
  A+, Certified computer technician

• C.Q.P in electronics (Associate degree equivalent)

Fluent in five languages including French and English; excellent work ethics, especially teambuilding, goal oriented, demonstrates special concern for quality customer care and satisfaction. Enjoys music, reading, performing arts, painting, traveling and soccer.