Charles D. Mc Donald II

866 North Point Dr. Apt. B

Akron, OH 44313

Home: 330-922-8326

Mobile: 330-962-8956

ChuckMcDonald@hotmail.com

OBJECTIVE:

To secure a position with an established company, where personal skills and interest can be pursued in a professional manner.

WORK:

Pomeroy Computer Resources                                     Hebron, KY and Brecksville, OH

1999 - Present

Systems Engineer

·        Team Lead for Rhythm’s Net Connection and Bendix Commercial Vehicles.

·        Installed xDSL for Cincinnati Bell and Rhythm’s Net Connection.

·        Work on Dell project which involved setting up and configure computers and printer for Columbus, Ohio public schools.

·        Installed Network cards, routers, software, ran CAT5 cable, installed jacks, configured computers, repaired desktops, laptops and printers.

·        Call Center Operator, troubleshoot hardware, software and network problems

·        Trained new employees for installation of xDSL.

·        Dell Certified on workstations, laptops, and servers. IBM certified on workstations and laptops.

1997 - 1999

Southern Ohio College                                                 Ft. Mitchell, KY

Technical Support

·        Maintained computers in 4 computer labs, consisting of Novell, Windows NT, and AS400.

·        Analyzed and repaired computers, replacing and/or modifying motherboards, processors, hard drives, sound cards, network cards, and memory.

·        Recommended and Installed software resulting in more productive uses of the computers.

1983 - 1998

Santini's Pizza & Subs                                                 Florence and Union, KY

Manager

·         Managed the Florence location and controlled the currency.

·         Trained and supervised over fifty employees.

·         Created marketing pieces utilizing Microsoft Publisher, increasing community knowledge of business and increasing sales.

·         Communicated with customers to resolve problems, resulting in continued satisfied customers.

1988 - 1989

Edgewood Electric                                                         Edgewood, KY

Apprentice Electrician

·         Installed control panels, breaker boxes, wall sockets, conduit, light switches, lights, electrical wire, telephone wire, and telephone jacks in residential homes and commercial businesses.

·         Inspected work to make sure it was ready for the building inspector to inspect it.

·         Worked with other employees on projects to increase production resulting in faster completion time.

EDUCATION:

Southern Ohio College                                                 Ft. Mitchell, KY

1997 - 1999

Associates of Applied Business in Computer Science

GPA: 3.87

SKILLS:

Desktop Publishing, Mechanically Inclined, Internet Web Page Designs, Troubleshoot and Repair Computers.

SOFTWARE EXPERIENCE:

Microsoft: Windows 3.x, Windows NT 4.0 Workstation & Server, Windows 9x, Windows 2000 Pro, Windows XP Pro, Front Page 2002, Visio Pro 2002, Office 97 to XP: “Word, Excel, Power Point, Access, Publisher, Outlook”  Visual Studio 6.0: “C++ and Visual Basic”

Adobe: PhotoShop 5.0, Acrobat 5.0

Novell: NetWare 3.12 & 4.0

Corel: Word Perfect Suite 7, Corel Draw 3.0 to 9.0

Linux: Red Had 5.2, SUSE 6.2, Mandrake 8.1, Caldera 1.3

Norton: Ghost 2002

Power Quest: Partition Magic 7.0

Others: Cobol, GIF Animator, Picture Publisher 7, Simply 3D 2

REFERENCES:

Available upon request