• You Should never let adversity get you down - except on your knees.
• The best way to save face is to keep the lower part shut!
• The pot that boils over only soils itself!
• All things that are good, are not Godly!
• A pessimist is one who makes difficulties of his opportunities and an optimist is one who makes opportunities of his difficulties! - Harry Truman
• In our deepest hour of need the Creator asks for no credentials - Eulogy of Horace Harris!
• The only people with whom it is a joy to sit silent are the people with whom it is a joy to talk. - Gail Hamilton
• The past would have been a whole lot easier, if only I had only changed myself first!
• Earnestness is Enthusiasm tempered by Reason. - Pascal
• The Sky is the Limit! Your ATTITUDE determines your ALTITUDE!

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If you would like more information, a workshop leader, facilitator, Toastmistress, Mistress/Master of Ceremony, or Motivational Speaker, please email me at janice_isbell@hotmail.com

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***Communication Dynamics

-Basic Meeting Procedures; -Courtesy Speeches; -Evaluation;

-Listening Skills; -Managing Conflict; -Microphone Techniques;

-Oral Readings; -Parliamentary Procedures; -Polishing Speaking Skills;

-Speech Preparation; -Use of Visual Aids

***21 Tips for Beginning Speakers

***Basics of Speech Preparation

-Basics of Impromptu/Extemporaneous Speaking; -How to Construct a Speech;

***Committees: Purpose and Functions

***Effective Briefing Techniques

***Goal Setting

***Group Dynamics (Interpersonal Relationships)

***How to Conduct a Debate

***How To Get A Promotion

***Interviewing Techniques

***Leadership Development Program

***Management Skills

***Club Officers' Duties

***Overcoming Math Anxieties

***Performance Appraisals and Review

***Performance Measurements

***Personal Development

***Meeting Protocol

***Resume Writing

***The Trials and Tribulations of Two-Income Families

***Where Are You Going From Here?: Goals, Plans and Self-Assessment

***Youth Leadership Development Program

***Total Quality Management (TQM)

*Measurement:

-Developing Metrics -Customer Requirements/Expectations

-Cause-and-Effect Diagrams

-Scatter Diagrams -Data Collection and Analysis

*Training Techniques:

-Attitude -Type of Presentations -Visual Presentations -Classrooms and Equipment

-Adult Learners -Handling Classroom Situations -Learning Objectives -Teaching Outlines

***The Brainstorming Technique

***Process Action Team Charters

***Team Building and Communications

-Stages of Teams -Leadership Traits -Conducting Effective Meetings

***Individual Improvement

-Understanding the Impact We Have on Others -Understanding Other People

-Identifying and Understanding Work Patterns -Planning Constructive Change Where Needed

-Dealing Effectively With Conflict -Personal Poise and Body Language -Practical Ways To Get Ahead

***TQM From A Managers' Perspective