ࡱ> ܥhc e#""""""""""""" """N"""""""""""""""B#X#A""" """""""""""""""""""]㭽""""""""""Susan Hill  7708 Huntmaster Lane, McLean, VA 22102-2510 Home Phone: (703) 821-0098 or Home FAX: (703) 821-1494 E-mail: SusanBHill@aol.com WORK SUMMARY: Ms. Hill has over 10 years of experience as a trainer and educator in industry and post-secondary education, working within other cultures, and demonstrating highly successful leadership and organizational skills in both volunteer work and the workplace. As part of doctoral work in adult education, Ms. Hill is currently leading major software training program development and software documentation efforts in competition for use in Government hospitals. EDUCATION: Doctoral Studies in Adult Education, Nova Southeastern University; Currently ABD, Expected graduation in 1998 MS, Troy State University; Educational Leadership BA, University of Maryland; Asian Studies AA, Katharine Gibbs Business School; Merit Graduate in Business Administration ADDITIONAL EDUCATION AND TRAINING: US Department of State Foreign Service Institute Japanese Language and Area Training Center, Yokohama, Japan, 1987 Graduate, US Department of Defense Foreign Language Institute, School of Asian Languages, Japanese, 1986 Graduate, US Army Foreign Area Officer Course, 1984 PROFESSIONAL EXPERIENCE: (February 1998Present) Training and Communications Specialist, Aurora Enterprise Solutions, Reston, Virginia. Designed and implemented training and documentation to launch a new Java based software product for a secure enterprise information platform. Responsible for all aspects of the development of the training program and documentation including, but not limited to, content design, instruction, lesson plans, integration of documentation, layout, content, technical writing, graphics integration, proofing, and production. As communications specialist, coordinated public relations efforts for a major PR push at a national Health Care conference in Orlando, the Healthcare Information Management Systems Society. Supervised tech writing staff and coordinated efforts for deliverable production. (July 1997February 1998) Senior Analyst, Japan Programs, Science Applications International Corporation, McLean, Virginia. Involved in all phases of new and continuing business development with SAICs Japanese clients and business partners. Responsibilities include handling a myriad of cross-cultural issues supporting successful contract negotiations. Liaison between SAIC corporate personnel and Japanese business leaders. (July 1992December 1996) Adjunct Faculty, University of Central Florida, Center for Multilingual Multicultural Studies, Orlando, Florida. Taught foreign students representing Asian, Middle Eastern, Hispanic, and European cultures of diverse background and social standing a variety of English language courses including basic reading and writing, grammar, business writing, and technical writing. Served a three year term as Program Coordinator for the Japanese Atlantic Science College program, a program designed to enhance the learning experience of Japanese students seeking admission to US universities. Responsibilities included counseling, mentoring, advising on immigration policies and forms, advising on program study, course selection, and career planning, and the logistical planning and support of all students for their arrival, stay, and departure from the US. Faculty Advisor to the University's Japanese Club for three years. (19911992) Instructor, English Language Course, Akigawa Community Center, Akigawa City, Japan. Principal instructor of English to a diverse group of Japanese including college students, businessmen, and the town's mayor. Developed curriculum and training program augmented with frequent situation based learning opportunities. (19911992) Substitute teacher, Yokota Air Force Base, Japan. Substituted at the Yokota Elementary School teaching all subjects. (19881989) Instructor, English Conversational Language Course, Yako Language School, Yokohama, Japan. Tutored a class of Japanese women on English conversation skills. (19861988) Instructor and tutor, English language, Yokohama, Japan. Tutored a variety of students and businessmen in American culture and conversational English language skills. Developed all curriculum and training materials. CLEARANCES: Secret HONORS/AWARDS: 1992-1997Member, International TESOL (Teachers of English as a Second Language) and Sunshine State TESOL 1992-1996University of Central Florida representative and member, Japan America Society of Orlando. 1992Recipient of two scholarships including the prestigious Barbara Golden Memorial Scholarship for Asian Studies. 1990Red Cross Volunteer Instructor/Teacher helping elementary students learn how to use computers. Volunteered regularly at the local elementary school to supplement the teacher's ability to reach more students in the computer room. Often provided one-on-one instruction to children learning to operate computers for the first time. Recognized by the Red Cross for volunteer work. 1990Planned, orchestrated, and served as Chairman of the 1990 Okinawa "Friendship Tea", a major cross cultural project with significant local impact, to promote better understanding between American and Japanese citizens. Over 350 attendees included the wives of the Governor of Okinawa, the senior US military commander in Okinawa, the US Consul General, and numerous other local dignitaries. Private Pilot, Fixed Wing Single Engine Land COMPUTER PROFICIENCY: Hardware systems: Intel 80x86 and Pentium PC systems Operating Systems/Environments: MS-DOS, Windows 95 Software: Microsoft Word, Powerpoint, and Excel; Word Perfect, Harvard Graphics, Windows proficient Other: Internet and World Wide Web proficient REFERENCES: Upon Request /=0 &p%%(  ghs y
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