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CAREER:
8/00-current Xilinx, Inc., San Jose, CA
Instructional Designer
Utilize needs analysis, project management, course development, and evaluation
skills to design and develop instructional material and curricula for internal and external customers. Use multimedia technology and authoring tools to develop
interactive web-based training. Work with cross-departmental divisions to determine
training needs and appropriate method of delivery. Primary responsibilities
include:
- Contribute to the overall strategy of the Center of Excellence
- Develop, implement, and maintain training materials for sales and customer training
courses
- Conduct needs assessments with the SMEs to determine training and
readiness requirements for global internal and external sales audiences
- Incorporate adult learning methodology into course design
- Develop review exercises and test questions for certification
- Consult subject matter experts in designing learning activities including
collaborative discussions, case studies, labs, and other methods of
interactivity
- Provide feedback to trainers on facilitative techniques and methods
of teaching
- Design and implement training evaluations (paper-based and online)
- Supply tracking, reporting, and metrics for courses
- Create templates to increase efficiency and consistency in the development
of training materials (instructor-led and online learning)
- Promote leveraging materials specific to sales and sales partner audiences
Production Editor/Web Solutions
Copyedit and format customer training deliverables and documentation,
and work with course developers to ensure accuracy and completeness of
course content. Prepare electronic files for online delivery. Develop
instructional aids such as quick reference cards and skill assessments,
and design forms and templates for such instructional documents as lab
scripts and course revisions. Write instructions and procedure manuals,
Web content, and technical articles. Design effective non-linear communications.
Investigate emerging technologies and trends.
6/00-7/00 Dionex Corporation, Sunnyvale, CA
Technical Writer (Contractor)
Edited user manuals and datasheets for chromatography and extraction systems
used to separate, isolate, and identify the components of chemical mixtures.
Gathered data from previous texts, change order requests, and SMEs, adhered
to process management and documentation controls, and converted documentation
for online delivery.
1/00-6/00 Mantech ADG, Columbus, GA
Technical Writer/Training Solutions (Contractor)
Wrote instructional content for web-based interactive learning for U.S.
Army. Confirmed data with subject matter experts.
8/98-1/00 Greater Columbus Chamber of Commerce
Public Relations Writer
Composed and/or edited copy, shot photos, and designed layout for monthly
eight-page newsletter, annual reports, brochures, press releases, and
various marketing publications.
1994-98 Miller, Morton, Caillat & Nevis, San Jose, CA
Legal Secretary
Prepared pleadings, contracts and other legal documents, administered corporate
records, and calendared filings.
Spring 1998 2+2+2 High Technology Training Program, San Jose State University
Program Coordinator
Contributed to facilitation of articulation agreements between area high schools, junior colleges, and state universities in effort to increase freshmen enrollment in manufacturing and information systems technology degree programs.
1994-95 Santa Clara Unified School District, Santa Clara, CA
Even Start Teacher
Developed and delivered English-Second-Language learner-directed instructional programs and activity and discovery centers for parents and children. Contributing author of an approved federal grant to extend the Even Start program in the Santa Clara Unified School District.
Spring 1994 De Anza College Child Development Center, Cupertino, CA
Teacher Practicum for Pre-K
Developed lesson plans to complement activity and discovery centers for math, science, and language as part of a child-directed hands-on curriculum. Applied a positive discipline plan, which promoted responsibility, conflict resolution skills, and accountability.
1991- 1998 Writer/Journalist
Wrote news, features, and editorials for print and wire media. Provided
strategic writing solutions and editing services for clients in diverse
industries.
- Columbus and the Valley Magazine
- Southcomm Media
- Bay City News
- F.A.C.T. (Families Against Court Trauma)
- San Jose University School of Engineering
- San Jose Mercury News
- Designers Illustrated
- MCI
- Apple Computer (Japan)
- Intel Corp.
Prior to '91: Jobs that seemed interesting at the time:
Videographer and interviewer, real estate appraisal and sales, food
prep and server, bartender, hotel guest services, general office, child
care provider, math tutor.
TOOLS:
PC's, MACINTOSH, Windows, QuarkXpress, PageMaker, Microsoft Windows XP, Excel, SharePoint
PowerPoint, Adobe PhotoShop, Dreamweaver, Fireworks, FrameMaker, RoboHelp, Access, Saba LMS, HTML, Microsoft Visual C++ 6.0, etc.
EDUCATION:
Master of Arts Adult Education/Distance Education, University of Phoenix Online, March 2005
Bachelor of Science, San Jose State University, August 1998
Major: Journalism
Minor: Political Science
- Child Development Certificate
- Magazine Alumni Scholarship recipient
- Society of Real Estate Appraisers (SREA) exam '89
- Georgia Realtor's License '87 (elapsed)
CAREERLONG LEARNING:
STC seminars
ASTD seminars
ISPI seminars
APPLIED WRITING:
Technical Writing/Instructional Design:
- Instructions & Procedures
- Training Modules & Usability
- Usable Documents with Adult Learning Principles
Marketing Writing:
- Newsletters
- Brochures
- Flyers
- Press releases
Internet and New Media:
- Information Architecture
- Writing for the Web
- Web Usability Testing
Video:
- Scriptwriting
- Production
- Acting
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