| Well,
graduation is coming this semester, so this is one of those webpages
we all do for ourselves when seeking employment. I will have some
code snippets here, programs and even some tutorials(possibly), however
if you are looking for detailed information on a specific topic, you
might be in the wrong place ;-).
PROFESSIONAL OBJECTIVE To
acquire a position in a demanding environment where my technical skills
and experience will benefit an organization.
SUMMARY OF QUALIFICATIONS
Five
plus years of extensive PC technical support experience. Thorough understanding
of C/C++, Java, Assembly, SQL, HTML, XML, CSS, Jscript, ActionScript,
PHP, VBA.
OS
Platforms: Windows 95 - XP Professional, UNIX.
Software:
Visual Studio 6/7, Zend Studio, Microsoft Office 97 – 2002, Adobe
Photoshop 7.0, Macromedia Flash MX, Dreamweaver.
PROFESSIONAL EXPERIENCE
2000
– Present Technical
Consultant North Texas
Self-Employed
Design
MSOffice spreadsheets and databases.
PC
and Networking Support.
2002
Verizon Online
Las Colinas, Texas
Billing Customer Service Advocate
Assisted
with inbound service calls from customers. Provided accurate and professional
account information to customers. Explained and adjusted billing statements
when appropriate. Provided light trouble-shooting for customer’s
online accounts. Created and terminated customer’s online accounts.
1999 - 2000
Stream International
Carrollton, Texas
Technical Support Represantive
Main
contact for customer via phone for Windows 95/98, MSN Dial-Up technical
support. Additional duties included assisting in designing web-based
help desk.
EDUCATION
1999 - Present
University of
North Texas Denton, Texas
B.A. Computer Science
Graduating May 2004
Major GPA: 3.2
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