Electronic Document Management & Workflow

This page will have a reading list of articles relevant to electronic document management and workflow, with an abstract from each article.

Boyle, James 1997, A Blueprint for Managing Documents

Doherty NF, Perry I
The uptake and application of work flow management systems in the UK financial services sector
J INFORM TECHNOL 14: (2) 149-160 JUN 1999

Harris SB., Owen J., Bloor, MS, Hogg I. (1997) Engineering document management strategy: analysis of requirements, choice of direction and system implementation. Journal of Engineering Manufacture, V211(N5), 385-405.

Hoke, Gordon E.J. July 1995 DMA Promotes Information Anywhere

Komito, L,Paper 'work' and electronic files: defending professional practice,J INFORM TECHNOL 13: (4) 235-246 DEC 1998

Masinter, Larry June 1995, Document Management, Digital Libraries and the Web

Raufer H., Morschheuser S., Enders W. (1995) A tool for analyzing and modeling business processes controlled by workflow- management. Wirtschafts informatik, V37 (N5), 467-479.

Rein, McCue & Slein 1997

Salminen, A., Kauppinen, K. & Lehtovaara, M. (1997) Towards a methodology for document analysis. Journal of the American Society for Information Science, 48(7), 644-655.

Sheth AP, van der Aalst W, Arpinar IB
Processes driving the networked economy
IEEE CONCURR 7: (3) 18-31 JUL-SEP 1999

Sprague 1995

Standards Efforts Aim to Ease Interoperability

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Sprague 1995

Abstract:

This will be the abstract for this article.

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Rein, McCue & Slein 1997

Abstract:

This will be the abstract for this article.

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Boyle, James 1997, A Blueprint for Managing Documents

Abstract:
Byte magazine article explores the sorts of document-management problems faced by businesses and web sites, and compares a number of software packages for solving these.

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Standards Efforts Aim to Ease Interoperability

Abstract:
Like database, E-mail, and telephony vendors, suppliers of document management systems are now turning to published interfaces as a way of opening up their clients and services. This reduces the cost of developing for multiple platforms and broadens the applicability of their offerings.

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Hoke, Gordon E.J. July 1995
DMA Promotes Information Anywhere

Abstract:
Two groups that sought to separately define industry specifications for version control, security, and other document services have joined to create the DMA (Document Management Alliance) and expect to release their first specifications this month. The goal: to make the information in documents available to anyone on a network, regardless of the application or interface.

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Komito,L 1998
Document Management, Digital Libraries and the Web

Abstract:
Paper documents are often described as 'information rich', in contrast with electronic documents. This ethnographic study examines Lotus NOTES in a sub-section of the Irish civil service, with particular reference to the concurrent use of electronic and paper documents. The sub-section examines disagreements with regard to claims by Irish citizens for particular government benefits. The study describes how meta-information contained in paper case files is perceived as necessary for the work of the organization, thus restricting the use of electronic case files in NOTES as a shared information system. However, this reliance on paper files derives not only from the information rich properties of paper documents, but also from the desire of some workers to protect their occupational status by defining, as necessary for their job, information which is only available in paper documents and which only they can interpret. This dependence on paper documents also reduces the amount of information that can be shared within the organization. This paper suggests that, only if the perceived threat posed by the information system were reduced in some way would user innovations in work practices and greater sharing of information within the organization become possible.

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Masinter, Larry June 1995
Document Management, Digital Libraries and the Web

Abstract:
Document management systems are used by individuals, office workgroups and enterprises to organize and keep track of the documents being produced as a part of their work. Digital Library technology is being developed by many organizations to make the world's knowledge available through computers and communication technology. The World-Wide Web is an Internet application being used by individuals, companies and other organizations for promoting themselves, their products, doing electronic commerce, and for providing information to the vast number of Internet users around the world. These three application areas have much in common and also significant differences. The paper notes the common elements and some of the technical issues common in these areas, and explores the opportunities for synergy when these applications merge.

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Salminen, A., Kauppinen, K. & Lehtovaara, M. (1997)
Towards a methodology for document analysis. Journal of the American Society for Information Science

Abstract:
A great deal of the collective knowledge of organizations is stored in documents. To be able to use documents effectively, the information structure in the documents should be carefully planned. International standards for example, SGML, have been developed for defining document structurss. The definition method is not enough. For defining effective document management standards for an organization, a profound document analysis is needed. In the analysis, current documents and document management practices should be studied and described before developing new document structures and document management practices.  

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Sheth AP, van der Aalst W, Arpinar IB
Processes driving the networked economy
IEEE CONCURR 7: (3) 18-31 JUL-SEP 1999

Abstract:
This article proposes that an organic workflow-process technology will power the evolution of information system architectures. The authors outline three likely stages of architectural evolution in the context of a networked economy and discuss critical gaps in the current technology with respect to their envisioned future.  

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Harris SB., Owen J., Bloor, MS, Hogg I. (1997)
Engineering document management strategy: analysis of requirements, choice
of direction and system implementation. Journal of Engineering Manufacture, V211(N5), 385-405.

Abstract:
The business requirements for better document in engineering environments are forever increasing and the underlying technologies for implementing system solutions are changing rapidly. In these contexts, it is vital that the strategic aspects of the document management decision-making processes and the user and functional requirements of document management are fully understood prior to consideration of shorter term implementation decisions. This paper goes some way to provide guidelines on addressing these issues through the development of a structured approach to engineering document management, coupled with the specification of generic processes and data models which can form the basis for developing company-specific strategies, plans, models and requirements before committing to investments in technology implement solutions.

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Doherty NF, Perry I
The uptake and application of work flow management systems in the UK financial services sector
J INFORM TECHNOL 14: (2) 149-160 JUN 1999

Abstract:
Work flow management systems (WFMSs) are an important new technology, which are likely to have a significant impact on the way in which clerical and administrative operations are organized and executed. This paper seeks to investigate how WFMSs are being exploited and used commercially by UK-based organizations operating in the financial services sector. In-depth interviews were conducted with 14 project managers to explore the development, application and commercial implications of this powerful yet flexible technology. The results indicate that work flow technology has the potential to facilitate significant changes in the way in which an organization conducts its business, through the automation of a wide range of document-intensive operations. Furthermore, when applied in a well-focused manner, it has the potential to realize significant increases in an organization's flexibility and productivity, as well as delivering major improvements to the quality, speed and consistency of customer service.

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Raufer H., Morschheuser S., Enders W. (1995)
A tool for analyzing and modeling business processes controlled by workflow- management. Wirtschafts informatik, V37 (N5), 467-479.

Abstract:
This article presents a tool which includes a framework for introducing a work-flow-management-system. Bottom line follows to document oriented anaylsis and modeling business practices. That is to concentrate on the object document while modeling processes.

*note: this one was difficult to understand because of the fact that it was originally written using the German language.

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Last updated: April 26, 2000.